At Empire Competitions UK, we respect your privacy and are committed to protecting your personal information.
1. What Information Do We Collect?
We may collect:
- Full name
- Email address
- Telephone number
- Postal address (where required)
- Social media username
- Payment confirmation details
- Any information you provide when contacting us
- Account credentials when you register for an account
- Guest checkout details when purchasing tickets without an account
2. Why Do We Collect This Information?
We use your information to:
- Process competition entries.
- Contact winners.
- Respond to enquiries.
- Prevent fraud and ensure fair play.
- Comply with legal obligations.
- Send marketing communications where you have given consent.
- Administer your user account.
- Issue ticket numbers and confirmation emails.
- Send administrative emails (order receipts, ticket numbers, draw results).
- Send marketing campaign emails where you have opted in.
3. How Is Your Information Stored?
Your personal information is stored securely on our hosting infrastructure and access is limited to authorised personnel only. We take reasonable steps to protect your data against unauthorised access, loss, misuse, or disclosure.
4. Do We Share Your Information?
No. We do not sell, rent, or trade your personal information to third parties unless:
- Required by law.
- Necessary to process payments — payments are processed securely by Stripe. We do not store full card details on our servers.
- Email delivery is handled by Resend, who process your email address and message content solely to deliver our emails to you.
- Required to administer competitions.
5. Winner Announcements
By entering our competitions, you agree that if you win, your first name and town/city may be published on our website and social media platforms for transparency purposes. Photographs or videos of winners will only be shared with permission.
6. Your Rights (UK GDPR)
Under UK data protection laws, you have the right to:
- Request access to your personal information (data access request).
- Request correction of inaccurate information.
- Request deletion of your data where legally applicable (data deletion request).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, email us at empirecompetitionsuk@yahoo.com.
7. Email Notifications & Unsubscribe
- Transactional emails (order receipts, ticket numbers, winner notifications, account verification) are sent for the administration of your account and entries.
- Marketing campaign emails are only sent if you have opted in. Every marketing email contains a one-click unsubscribe link, and you can unsubscribe at any time.
8. How Long Do We Keep Your Data?
We only keep your personal information for as long as necessary to administer competitions and comply with our legal, accounting, and regulatory obligations. Order, ticket and acceptance records are retained for a minimum of 6 years for tax and audit purposes.
9. Cookies
Our website uses cookies to:
- Keep you signed in to your account.
- Remember your skill-question session.
- Help us understand how visitors use our site.
By continuing to browse the website, you consent to our use of cookies.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: empirecompetitionsuk@yahoo.com
11. Changes to This Policy
Empire Competitions UK reserves the right to update this Privacy Policy at any time. Any changes will be published on our website with an updated version number. Acceptance records will continue to reference the version of the policy that was in force at the time of acceptance.